FAQs Archive - Sgt. Clean Car Wash

Q: Are you open on holidays?

Holiday hours: New Year’s Day 10 AM – 8 PM Easter Closed Memorial Day 7 AM – 4 PM Fourth of July 7 AM – 4 PM Labor Day 7 AM – 4 PM Thanksgiving Closed Christmas Eve 7 AM – 4 PM Christmas Day Closed

Q: Can I wash at any Sgt. Clean Car Wash location?

Yes, memberships are active at all Sgt. Clean Car Wash locations.

Q: How do I transfer my membership to a new vehicle?

Please visit any Sgt. Clean Car Wash location to transfer your membership to a new vehicle.

Q: Will I receive a refund after canceling my membership?

No, you will not receive a refund. Your membership remains active until your next billing date.

Q: Can you wash my vehicle?

Vehicles we CAN'T wash: Vehicles at a height greater than 86˝ (7' 2") Vehicles wider than 70˝ (5' 10") from inside driver tire to outside passenger tire Trucks with beds containing fuel tanks Trucks with uncovered beds that are not completely empty and free of any kind of debris Trucks with dual rear tires Vehicles with permanently affixed, tripod-style mirrors Hummers (H1) Trucks/vans with ladders Vehicles with large ladder racks Vehicles that sit 4˝ or lower to the ground Vehicles with tires wider than 13˝ Vehicles with bike racks or any rear-mounted rack Vehicles with excessive mud Vehicles with flaking rust or perforated body panels Vehicles with brush guards that extend to the headlights If you have any of the following, we can not be responsible for damage that might occur and caution against going through Sgt. Clean Car Wash. Parts of the vehicle that are loose, rusted, cracked or previously damaged Previously chipped or cracked paint Non-factory parts or modifications Power antennas Spare tire covers Ski racks Dodge full-size truck antennas/fenders Toyota Antennas Vehicles 20 years or older *Your vehicle’s safety is our primary concern. Questions? Please request to speak with a member of our leadership team – who will be happy to assist.