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FAQ2023-10-17T10:22:56-04:00

Frequently Asked Car Wash Questions

Are you open on holidays?2023-05-17T15:34:32-04:00

Holiday hours:

New Year’s Day 10 AM – 8 PM
Easter Closed
Memorial Day 7 AM – 4 PM
Fourth of July 7 AM – 4 PM
Labor Day 7 AM – 4 PM
Thanksgiving Closed
Christmas Eve 7 AM – 4 PM
Christmas Day Closed
Can I cancel my membership online?2023-05-17T15:34:36-04:00

Yes, click here to manage your membership.

Can I use my membership for multiple vehicles?2023-05-17T15:34:33-04:00

No, one membership per vehicle.

Can I wash at any Sgt. Clean Car Wash location?2023-05-17T15:34:35-04:00

Yes, memberships are active at all Sgt. Clean Car Wash locations.

Can you wash my vehicle?2023-05-17T15:34:38-04:00

Vehicles we CAN’T wash:

  • Vehicles at a height greater than 86˝ (7′ 2″)
  • Vehicles wider than 70˝ (5′ 10″) from inside driver tire to outside passenger tire
  • Trucks with beds containing fuel tanks
  • Trucks with uncovered beds that are not completely empty and free of any kind of debris
  • Trucks with dual rear tires
  • Vehicles with permanently affixed, tripod-style mirrors
  • Hummers (H1)
  • Trucks/vans with ladders
  • Vehicles with large ladder racks
  • Vehicles that sit 4˝ or lower to the ground
  • Vehicles with tires wider than 13˝
  • Vehicles with bike racks or any rear-mounted rack
  • Vehicles with excessive mud
  • Vehicles with flaking rust or perforated body panels
  • Vehicles with brush guards that extend to the headlights

If you have any of the following, we can not be responsible for damage that might occur and caution against going through Sgt. Clean Car Wash.

  • Parts of the vehicle that are loose, rusted, cracked or previously damaged
  • Previously chipped or cracked paint
  • Non-factory parts or modifications
  • Power antennas
  • Spare tire covers
  • Ski racks
  • Dodge full-size truck antennas/fenders
  • Toyota Antennas
  • Vehicles 20 years or older

*Your vehicle’s safety is our primary concern. Questions? Please request to speak with a member of our leadership team – who will be happy to assist.

Do you offer a veteran discount?2023-05-17T15:34:34-04:00

Yes, veterans and active-duty service members are eligible to receive 10% off our monthly memberships or 10% off our prepaid memberships.

How do I transfer my membership to a new vehicle?2023-05-17T15:34:36-04:00

Please visit any Sgt. Clean Car Wash location to transfer your membership to a new vehicle.

Will I receive a refund after canceling my membership?2023-05-17T15:34:37-04:00

No, you will not receive a refund. Your membership remains active until your next billing date.

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