Sgt. Clean Car Wash SMS Opt-In Policy

Last updated: 10/29/2026

Sgt. Clean Car Wash sends text messages only to Unlimited Wash Club members who provided a mobile number during membership signup or an account update and were shown the text-message disclosure at that point. We do not text non-members, we do not use purchased or rented lists, and we do not send promotional messages from this number.

Where consent is collected

Collection point

  • Online join form at sgtclean.com
  • Phone or in-person signup with a team member

How the number is collected

  • Member types a mobile number in the join form
  • Team member asks for a mobile number

Disclosure shown

  • Disclosure text appears directly under the mobile number field before submission
  • Team member reads the verbal disclosure script and records the member’s yes

Proof

  • Script below

Disclosure text shown at signup

By providing your mobile number, you agree to receive text messages from Sgt. Clean Car Wash at 888-470-9274 about your membership billing (such as a declined or expiring payment card) and one member survey per year. Up to 3 messages per billing issue and 2 survey messages per year. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of membership. Terms: sgtclean.com/sms-terms/. Privacy: sgtclean.com/privacy-policy/

Verbal disclosure script

Team member: “One last thing: can we text you? If your payment card is ever declined or about to expire, we will text you a link to update it, and once a year we will text you a short member survey. That is it, no promotions. It is usually a couple of messages, only when there is a billing issue, plus the survey. Message and data rates may apply depending on your plan. You can reply HELP for help or STOP at any time to end the texts. Our text terms are at sgtclean.com/sms-terms/ and our privacy policy is at sgtclean.com/privacy-policy/.

Would you like those texts, yes or no?”

Member: “Yes.”

Team member: “Great. You will get a text in a few minutes confirming you are signed up.” The team member records the yes on the membership record with the date and the source (in-lane or phone).

If the member says no, the team member records no, the membership continues without texts, and any billing issue is handled by email.

Confirmation text sent automatically after a verbal yes: Sgt. Clean: you are signed up for billing alerts & 1 survey/yr. Msg&data rates may apply. Reply HELP for help, STOP to end. Terms: sgtclean.com/sms-terms

What members agree to receive

  • Account alerts about membership billing: a declined or expiring payment card, with a link to update it
  • One member survey each year, with a single reminder to members who have not responded

Opt-out handling

STOP, UNSUBSCRIBE, CANCEL, END, and QUIT are honored automatically by our messaging platform. The member receives one confirmation message and nothing further from this number. The opt-out is recorded on the member’s record and the number is excluded from every future send unless the member replies START.

Records

For each member we keep the mobile number, the date the number was provided, the collection point, the version of the disclosure in effect, and any opt-out date. This policy and each dated version of the disclosure text are retained.